Help | Cloud Accounting

Unable to select Control Account when create Customer / Supplier Print

Modified on: Fri, 31 Dec, 2021 at 4:58 PM

Question:

Why can’t I select Control Account when create Customer / Supplier?

Possible Reason:

You do not have control account in Chart of Account for Debtor / Creditor.

Solution:

1) Go to Master Data (1) > Chart of Account (2) > click on '+New ' > select Debtor Control / Creditor Control.

2) A dialog will be prompted to key in account information, click Save after you filled in the info.

3) Now if you go back to create Customer / Supplier, you should be able to select the Control Account.

By: Rotcana 211216, Lay Swan 211228, P211229

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