Question:

Why can’t I save new payment voucher? There is a message prompted “Duplicate document number: “PV-000017” (if document number is auto generated, please check Numbering format’s Next Number.)”



Possible Reason:

This indicates that the document number PV-000017 is already used.

As document number is unique, it will not allow to have duplicated number. 

 


Solution:

1) At Cash Book Entry grid, click on Doc.No. to sort, and check the last used PV number. The last PV number was PV-000022, so you should change the next number to 23.





2) Go to Master Data(1) > Numbering Format(2).





3) Click 'Edit' on Payment Voucher numbering format and change Next Number to 23 and Save.








Now you should be able to save the Payment Voucher. 


 



By: Rotcana 220517, Lay Swan 220524, P 220525