Cloud Accounting : Transaction shows status ‘Expired’ and cannot be edited

Question:

Why does my invoice show the status ‘Expired’ and why am I unable to edit it?

Possible Reason:

The Approval Workflow function is enabled, and the document has exceeded the expiry period set in the system settings.

Solution:

You cannot edit a document once it is marked as Expired. You will need to delete and re-create the document.

To extend the expiry period for unapproved documents, go to Account Book icon (1) > Settings (2)> General (3) > Approval Workflow(4).

Under the setting “Unapproved documents will be automatically marked as expired after ___ day(s) (Based on modified date)”, you can increase the number of days to allow longer days for expiry. Then click Save to apply the changes.

Note: This change will apply only to new documents or existing document after being edited.

By: Rotcana 250715, Lay Swan 250728

HELP CENTER

Transaction shows status ‘Expired’ and cannot be edited Print

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Transaction shows status ‘Expired’ and cannot be edited Print

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