Question:

When I try to submit e-Invoice, there is an error invalid: “Minimum length is 8 characters - BUYER”.





Possible Reason:

The phone number in the Buyer or Supplier’s Tax Entity Maintenance length is less than 8 characters.



Solution:

1) Go to Master Data Icon > Tax Entity.





2) Edit on the relevant tax entity (Buyer or Supplier).





3) Ensure that Phone field contains at least 8 characters, save the changes and try resubmitting e-Invoice.





By: Rotcana 250930, Lay Swan 251008