- What is AutoCount Cloud Accounting?
AutoCount Cloud Accounting is a web-based accounting system that helps businesses manage sales, purchases, inventory, and financial reporting in one secure platform. It provides real-time access, automated backups, and an intuitive interface, making it ideal for SMEs, startups, and freelance accountants.
- Do I need to have a server to use AutoCount Cloud Accounting?
No, AutoCount Cloud Accounting is hosted on a secure cloud platform. Users only need an internet-enabled device to access it through your web browser.
- Can I use AutoCount Cloud Accounting on my phone?
Yes. You can access AutoCount Cloud Accounting on any device with an internet browser, including smartphones and tablets.
- What pricing plans are available?
We offer five plans designed to suit different business needs. You can view and compare all plans on our pricing page here. For more information, contact our sales team at sales@autocountsoft.com or start a live chat.
- Can I get a free trial and how can I get started?
Yes. You can sign up for a free trial by clicking the “Free Trial” button on our website here. No credit card is required.
- How long is the free trial for?
Instead of being limited by time, AutoCount Cloud Accounting’s free trial is based on transaction usage. You can use the system for free until any of the following limits are reached within a calendar year:
Module | Free Trial Limit |
Sales | Unlimited transactions including Quotation, Invoice, Credit Note (CN.)* |
Purchases | Up to 60 transactions including Purchase Order (PO.), Purchase Invoices (PI.), and Purchase Return (PR.)* |
Stock | Up to 60 transactions including Stock Adjustment and Stock Transfer* |
Accounting | Up to 60 transactions including Cash Book and Journal Voucher.* |
*Free Trial: Use for free until any of the above modules reaches its free trial transaction limit within a calendar year.
- Are there any self-learning resources available to set up my account?
Yes. We provide free step-by-step video tutorials on YouTube and a Quick Start Guide to help you set up and use the system confidently.
- What support services are available?
You can reach our support team via Email and Live Chat during business hours: Monday to Friday, 9:00 AM – 6:00 PM (GMT +8).
- Is there any demo available for us to see how the system works?
Yes, we provide a free weekly webinar demo that allows you to understand the features along with a full demonstration of how the system works. Refer to the available dates here.
- Is training available for users?
Yes. In addition to self-learning resources, we offer complimentary online user training sessions. You can register and check available dates through our training page here.
- After my free trial ends, can I directly subscribe to the account?
Yes. You can upgrade your free trial account to a paid plan anytime without losing any of your data.
- Can I import my data from other accounting software or Excel?
Yes. You can easily migrate data using our Excel import templates, making it simple to switch from other systems.
- Can I download my data after I stop using AutoCount Cloud Accounting?
Yes. You can still download your data using the export functions available (e.g., Excel, PDF).