1. Which Cloud platform is AutoCount Cloud Accounting hosted on?
    AutoCount Cloud Accounting is hosted in Huawei’s secure data centres, one of the world’s leading cloud infrastructure providers.
     
  1. Will my information be safe with AutoCount Cloud Accounting?
    AutoCount is ISO 27001:2022 certified, ensuring a higher level of security through the implementation of rigorous quality assurance measures and data protection protocols. Learn more about AutoCount's privacy policy here.
     
  1. How is the platform kept secure?
    Your data is protected by enterprise-grade security, encryption, access control, and cloud infrastructure hosted in Huawei’s secure environment.
     
  2. How frequently is AutoCount Cloud Accounting updated?
    We are dedicated to providing the best user experience by regularly updating the system with new features and fixes. As a Cloud system, updates are applied automatically, usually during off-peak hours, with minimal disruption and no action needed from users.
     
  3. How does AutoCount Cloud Accounting handle data backup?
    Your data is continuously protected with multiple layers of automated backup: recent changes are backed up every 10 minutes, differential backups run hourly, and a full backup is performed daily, ensuring your information stays protected at all times.