Question:

When I try to access Cloud Accounting, come out error “This site can’t be reached... DNS_PROBE_FINIESED_NXDOMAIN", how to solve it?




Answer:

1) Search Control Panel at window search bar and Open the Control Panel (1).





2) Click on Network and Internet (2) > click Network and Sharing Center (3).








3) Click the active network connection (blue colour wording) (4).





4) Click Properties button (5).





5) Click Internet Protocol Version 4 (TCP/IPv4) (6)> click Properties button (7).





6) At the General Tab, choose “Use the following DNS server addresses:” (8), key in as per below and click OK (9). You should be able to access to Cloud Accounting.


  • Preferred DNS Server : 8.8.8.8 
  • Alternate DNS Server : 8.8.4.4





By: Rotcana 241126, Lay Swan 241129,