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AutoCount Cloud Accounting Frequent asked features status
Last updated : 26/08/2022 No. Description Status 1. Import From Excel Currently available for Import Invoice, Import Customer, Import Supplier, and...
Fri, 26 Aug, 2022 at 12:35 PM
What is the differences between Periodic Inventory System & Perpetual Inventory System
AutoCount Cloud Accounting currently support 2 types of inventory system:    - Periodic Inventory System    - Perpetual Inventory System Please refer ...
Wed, 25 Aug, 2021 at 4:08 PM
Login error – Authentication callback error. Error: exp is in the past:161213478
Question:  When I try to login AutoCount Cloud Accounting, error prompted “Authentication callback error. Error: exp is in the past:161213478”. Why? ...
Tue, 29 Jun, 2021 at 3:16 PM
How can I change the display language of Cloud Accounting?
To change language, login into your Cloud Accounting and click on the drop down at the top right > User Profile.     After that, you will...
Fri, 17 Sep, 2021 at 12:27 PM
How can I send document through Email or WhatsApp?
Cloud Accounting has a function allowing you to send documents through Email or WhatsApp. With this function, you can directly send documents such as Invoic...
Wed, 24 Nov, 2021 at 10:57 AM
Invitation email Open Account Book error – Failed to add company
Question: When I received the invitation email to access account book and click on Open Account Book, error prompted “Failed to add company. Error detail: ...
Thu, 31 Mar, 2022 at 12:44 PM
Delete User Error - Unable to delete the record because it has been referenced by IV
Question: When I try to delete a User ID, there is an error prompted ‘Unable to delete the record because it has been referenced by IV.’? Possible...
Thu, 31 Mar, 2022 at 2:26 PM
Notification The cost calculation is not fully completed. Please run the report at later time if you want to see more accurate cost.
Question: When I inquiry Stock Card report, there was a notification “The cost calculation is not fully completed. Please run the report at later time if y...
Mon, 4 Apr, 2022 at 12:20 PM
Able to create Invoice but unable to print
Question: I can create Invoice but unable to print the Invoice. Why? Answer: You have subscribed to Accountant Plan.   Accountant Plan allow to c...
Tue, 30 Aug, 2022 at 11:19 PM