HELP CENTRE

Question: When I try to access Cloud Accounting, come out error “This site can’t be reached... DNS_PROBE_FINIESED_NXDOMAIN", how to solve it? ...

Question: How to check how many users are entitled to access your company book? Answer: 1) Go to Account Book Setting > User. 2) In the...

Question: Where can I check the File Attachment quota usage? Answer: To check your file attachment quota usage: Go to Tools > File Attachment. A...

Question:  I have created a new document numbering format for Payment Voucher. How do I select the document numbering format when I create a new Payment Vo...

Question:  I have completed the account closing for the year. Can I prevent users from creating or editing transactions for that year? Answer: Yes, yo...

Question:  How can I batch delete my invoices? Answer: 1) In the invoice summary, you will see a checkbox on the left. At this point, the Batch Action...

Question: Where can I maintain signature for each user? Answer: 1) Go to the Account Book icon > User. 2) Click Edit for desired Use...

Question: I have created many sub-level accounts in my Chart of Accounts, but when I view my financial report, not all of them appear. Why is that? * I...

Question: When I import a discount as 50%, it shows as 0.5 in the Invoice. How can I fix this? Answer: Before importing, change the Discount f...

Question: When I send documents by email, I want to send to multiple email addresses without keying them manually each time. How can I maintain this in Cus...