HELP CENTER

Question: Where can I download Invoices for my Cloud Accounting subscription? Answer: 1) Go to Subscription Portal. 2) Click on Payment...

Question: How do I print half page Payment Voucher in portrait format of A4? Answer: 1) Select your report and click on OK to print, in preview mode, ...

Question: Why there is no pop-up for me to select contact to send document when use Send Document by WhatsApp? Answer: This is because pop up ...

Question: How to change login email address? Answer: 1) Login one account book, and go to User Profile. 2) Go to Account Settings and c...

Question: I have changed info in Company Profile, but why are reports like Invoice Report header not updated? Answer: This is due...

Question: My USD bank account already zero balance, but my home balance in MYR still have balance. How to adjust it? Answer: You may use Journ...

Question: When I want to commit the SST Processor, the system prompted error "Please fill in SST-02 Info before commit". Where can I fill in the ...

Question: How do I check my subscription expiry date? Answer: 1) Go to Cloud Accounting Dashboard. On top right, click on small arrow and select ‘S...

Question: In product maintenance, why I cannot select Inventory Product as Product Type? The only available selection are Non-Inventory and Service Product...

Question: I have created a bank account but I want to move it under Cash At Bank as a sub account, how to do that? *We will use ABC BANK as an example....